Política de reembolso

PINKSEOUL RETURNS POLICY

Our goal is to make sure you love your K-Beauty products from PinkSeoul and we strive to make sure that you have a positive experience each and every time you shop with us. In the event that we didn’t to meet your expectations, we’re here to help!

If you are not entirely happy with your order, you may return it to PinkSeoul within 30 days of your purchase.

New and unused products in original packaging
PinkSeoul will refund the purchase price back to the credit card you used, less a USD$5.00 restocking fee. We will not refund original shipping charges unless an error on our part caused the return.

Opened Products
PinkSeoul store credit (less $5 restocking fee) will be provided on opened products within 30 days of receipt. If PinkSeoul award points were used, your account will be adjusted accordingly. We will not refund original shipping charges unless an error on our part caused the return.

Refunds may take up to ten business days to process. Return shipping and handling are free when you contact us at love@pinkseoul.com and use the return label that we provide.  

Thank you for being a loyal PinkSeoul customer!